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Tamale, Ghana – The Northern Regional Minister, Shani Alhassan Saibu has lauded MTN Ghana for the huge investments it has made through infrastructural projects and other social intervention programmes in the region over the years by way of fulfilling its corporate social responsibility.
“Apart from making it possible for us to communicate with each other, it has also made it possible for us to send money to our love ones with ease and faster. This has helped us in transactions in our daily businesses. MTN has proven to be a worthy partner for which reason we have to commend you.
MTN has been a very good development partner, providing over 158 projects nationwide and the Northern Region has its fair share of these projects of which we are very grateful. The biggest of its all that has no kind in Ghana is in Tamale and that is a 600 bed girls dormitory block built for the Tamale Senior High School. Provision of a Neonatal Intensive Care Unit for the Tamale Teaching Hospital cannot also go unmentioned.
In terms of economic empowerment, we have seen MTN providing means of economic empowerment in terms of training and seed capital to women to enhance their businesses. MTN has always supported our culture, the Damba festival during celebrations. I can go on and on because they have done so much for us as a people and region and I think we need to thank MTN,” Mr. Saibu made these statements when he opened a new business office for the telecom company in Tamale on Tuesday.
The Minister also observed that the opening of the new business office at the Kaladan Park-West Hospital area would reduce the recurrent spillover of clients onto the street running in front of its old business office around the Tamale post office area which he noted was a concern to many road users.
“With the provision of this ultramodern edifice I think much of the stress would be the taken away from customers so that efficiency of service would be enhanced,” the minister said.
Sales and Distribution Officer of MTN Ghana Shaibu Haruna indicated that, over the years since 2002, the old MTN business office had served over 4000 clients on weekly basis.
Recognizing that the numbers kept increasing, he said MTN Ghana decided to open a new service office to enable it offer a top of the range services to clients in the Tamale Metropolis and the region at large.
“Herein today, we’d experience a state-of-the-art service centre which takes care of around 12 tellers to support service around the region. We have again some office space for our growing team within the region to enable them serve our customers well.”
Mr. Haruna appealed to Ghanaians especially MTN clients who have not yet registered their numbers to endeavor to do so by visiting any MTN registration centre, office or use the self-registration app.
Earlier at an MTN Editors Forum on Monday, he mentioned that the company was now focusing on voice, data, Fintech, digital, enterprise and wholesale among other services as part of its vision 2025.
“To enable us achieve all these and more in Ghana, we’re investing 1 billion dollars to maintain network leadership by 2025. 260 districts in the country have been covered by 4G network. We have rolled out 400 new sites comprising 2G network, 3G network and 4G network in the Northern Region alone. We’re making 220 million cedis in capital expenditure in 2022,” he announced.
Mr. Haruna mentioned that numerous opportunities including job creation, scholarships, provision of learning and teaching materials among others had continuously been made by MTN Ghana for the benefit of Ghanaians in the last 25 years.
He encouraged journalists to continue to partner with MTN Ghana to tell the company’s success stories in all areas of investments while identify emerging challenges and drawing MTN to such for solutions.
The MTN Editors Forum is an annual interface meeting between staff and management of MTN Ghana on one hand and senior journalists and editors of local media houses in the Northern and Savannah Regions on the other hand. The forum creates opportunity for MTN leadership to brief the media about the company’s operational challenges and achievements within the course of the year. They also elicit support from the media by way of receiving feedback from the public through them and give an indication as to how they are addressing certain challenges customers are experiencing. They partner with the media to create awareness about their operations to enable the public appreciate what they are doing to make things better as service providers.
By Savannah NewsOnline.Com/Philip Liebs
